Toys“R”Us is now in every Macy's store in America! Check our store locator here to find aToys"R"Us near you.

Toys&#x201C;R&#x201D;Us is now in every Macy&apos;s store in America! Check our store locator <a href="https://www.toysrus.com/pages/store-locator">here</a> to find aToys&quot;R&quot;Us near you.<a href="https://www.toysrus.com/stores/"></a>

When will I be able to shop Toys"R"Us products in store?

At this time, Macy's store pickup is not available for ToysRUs.com orders.

At this time, Macy&apos;s store pickup is not available for ToysRUs.com orders.

Can I pick up my online purchase at a Macy's Store?

The quickest way to find a store near you is to use our Store Locator. It has the most up-to-date information on store locations, addresses, and opening hours, and it’s updated as new stores open. How to use the Store Locator. Upcoming store openings

The quickest way to find a store near you is to use our Store Locator. It has the most up-to-date information on store locations, addresses, and opening hours, and it&#x2019;s updated as new stores open.How to use the Store Locator<ol dir="ltr"><li>Visit our Store Locator by clicking <a href="https://www.toysrus.com/pages/store-locator">here</a>.</li><li>Enter your postcode, town, or city.</li><li>Select a store to see its address and opening hours.</li></ol>Upcoming store openingsWe&#x2019;re always excited to welcome customers to new stores. However, we&#x2019;re unable to share information about upcoming locations until they have officially opened. As soon as a new store opens its doors, it will be added to the Store Locator, so please check back regularly.

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Help and Knowledge Center

Questions about shopping ToysRUs in store

stores

Stores

Does ToysRUs.com price match other websites?

Does ToysRUs.com offer price adjustments?

Can I earn Macy's Star Rewards on my Toys"R"Us purchase?

What are Toys“R”Us policies for online merchandise pricing and price adjustments?

Gift Cards

Pricing

Product Warranty Information

Why is my order arriving in multiple shipments?

How can I track my order?

What if my delivered order is damaged?

Why is there a charge on my card if my order was canceled?

How do I request a price adjustment?

Report an issue with shipment or delivery

Why did my order arrive in a Macy's box?

Can I change or cancel my order after it has been submitted?

How can I request a refund for my order?

Why was my order cancelled without my request?

Order

How do I process a return?

How do I process an exchange?

How do I return a gift?

How are refunds received?

What is the Toys“R”Us return policy?

Returns & Exchanges

What if I had an issue with my delivery?

Will I be charged for multiple shipments?

What are my delivery & shipping options at Toys“R”Us?

What is Toys“R”Us International Shipping policy?

What should I do if my order has not been shipped yet?

Shipping

How do I log onto my account?

How can I stop receiving promotional emails from ToysRUs?

Account

Can Macys.com promotions and sales be applied to ToysRUs.com?

Partnership

Is Macy's involved with the Toys“R”Us flagship at American Dream Mall in NJ?

Can I return a product I purchased on ToysRUs.com to the Toys“R”Us flagship at American Dream Mall?

Can I return a product I purchased at the Toys“R”Us flagship at American Dream to Macyıs?