How are refunds received?Updated 5 months ago

If you have your original invoice or packing slip, you will get a refund in the original form of payment.

Merchandise credit may be issued as an E-Gift Card for use on ToysRUs.com only.

We will credit your account(s) within 10 business days of receiving your return. It may take several days to post activity to your account.

If you received multiple return labels, you will receive a refund per return label. Since these returns go to different return locations these refunds will occur as each return shipment is processed.

Please note that if items are not shipped with the correct return shipping label, your items may be returned to you and your refund may not be processed.